Orders & Cancellations
How can I place an order?
You can place an order on our desktop & mobile website or by calling on our customer care phone lines.
What methods can I use to order my products?
To place an order, you may do one of the following:
- Order online
- Order by Phone - +91-9555630026
- Lines are open from 10am until 6:00pm weekdays
- 10:00am - 5:00pm Saturday
Please specify what product(s) you are ordering and where you would like your product(s) to be shipped if ordering by phone call.
What methods of payment are accepted?
We accept Visa, Mastercard, Internet banking, Wallet, UPI & cash for cash on delivery orders.
How can I cancel my order?
If you wish to cancel your order after it has been placed, simply send us an email asking us to cancel your order. If your order has already been processed, you will not be able to cancel your order, please contact our customer services team using at +91-9555630026
What guarantee do I have with my products?
We are proud of the quality of our products. As such, if you find your goods to be in an unsatisfactory condition i.e. damaged, wrongly delivered or incomplete order, we are willing to offer a refund or replacement if the product is returned(to be arranged by fitzion.com through our courier partners) unopened to the following address:
731/1, Opposite Metro Pillar - 548,
Bhagwan Parshuram Road (Phirni Road),
Mundka, New Delhi, 110041.